What We’re Thinking About
The Microsoft 365 platform has been adding some amazing AI innovations. They sit inside tools you already know and love like Word, Excel, PowerPoint, Teams, and more. If you know how to use them, these smart features can boost your business, as well as significantly elevate your personal organization and productivity.
Let’s explore some of the ways you can leverage Microsoft 365's new AI innovations, so that you can get more out of your work.
Are you considering a transition to a new phone system for your Fraser Valley-based business? As proud partners of RingCentral, offering top-notch IT services and tech support, we have a proven track record of success in implementing large and complex VoIP installations for businesses in Chilliwack, Abbotsford, Langley and beyond. In this blog post, we'll explore the world of Voice over Internet Protocol (VoIP) and shed light on its definition, advantages, potential challenges, and frequently asked questions, all tailored to businesses.
In IT offices around the world, a unique phenomenon is observed - the deep bond between IT professionals and their cats. It's an open secret in the tech community that IT professionals and cats share a unique bond. Over time, many of our staff have identified as "cat people," often bonding over shared pictures of their pets. But what's the secret behind this connection? Why do IT professionals frequently own cats? We have a few theories…
At first glance, the IT professional and a cat couldn't be more different. Yet, they share some intriguing similarities. Both are known for their independence and curiosity. IT experts often work in solitary environments, solving complex problems, much like a cat who is content exploring on their own. Who better to accompany them than a creature that can meditate on a windowsill for hours, contemplating the mysteries of the outside world?
Secondly, studies suggest that interacting with animals, particularly cats, can significantly elevate mood. The world of IT can be high-pressure and fast-paced. Unlike dogs, which may require constant attention and outdoor activities, cats are content to simply be - often nearby, offering quiet companionship. This low-maintenance relationship is ideal for IT professionals who value their concentration and focus. The act of petting a cat also triggers the release of oxytocin, commonly known as the "love hormone," fostering a sense of well-being and bonding.
Caring for a cat can be a meditative, stress-relieving activity for IT professionals. The act of petting a cat has been shown to reduce stress and lower blood pressure. In a field where burnout and stress are common, having a feline friend can provide much-needed relief and mental health benefits.
With the rise of remote work, especially in the IT sector, cats have become even more prominent companions. They make ideal work-from-home buddies, offering company without the need for constant attention or outside walks. This makes them perfectly suited to the lifestyle of many IT professionals.
Simba
Winnie
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and as we embrace the holiday spirit, it's crucial for businesses to remain vigilant against the heightened threat of cyber attacks. WildFrog Systems, your local IT experts in Abbotsford, are here to guide you through the potential risks and provide an action plan to ensure your business keeps thriving over the holidays.
Understanding the Risks
The holiday season witnesses a surge in cyber attacks for several reasons. First and foremost, the increased prevalence of online shopping creates a breeding ground for malicious activity. Cybercriminals capitalize on the influx of transactions, seeking to exploit vulnerabilities in the e-commerce infrastructure.
Moreover, the relaxed atmosphere during the holidays contributes to a lax approach towards cybersecurity. Employees, caught up in the festivities, may forget to maintain essential security measures, such as backups and software updates. This oversight can leave businesses susceptible to attacks that exploit unpatched vulnerabilities.
Lastly, the holidays present an opportune time for cybercriminals to strike as companies are often more willing to pay ransoms. Many industries rely heavily on this time of the year, and the pressure to maintain operations during the festive season can lead to a higher likelihood of succumbing to extortion demands. Cybercriminals recognize the urgency and may target companies knowing that the cost of downtime during the holidays is often far more significant than the ransom requested.
Understanding the common types of cyber attacks prevalent during the holidays is key to developing a robust defense strategy.
Phone Call Phishing (Vishing): Cybercriminals may employ tactics such as vishing, where they impersonate legitimate entities over the phone, attempting to extract sensitive information. It's essential to educate employees about the importance of verifying the identity of callers, even if they seem familiar.
Ransomware Attacks: Ransomware is a significant threat during the holidays. Malicious software encrypts files, rendering them inaccessible until a ransom is paid. Regular backups and a proactive cybersecurity stance are crucial to mitigating this risk.
Password-Reset Attacks: Cybercriminals may attempt to exploit password vulnerabilities, gaining unauthorized access to critical accounts. Implementing robust password policies and multi-factor authentication can add an extra layer of protection.
To safeguard your business during the holidays, here are some practical tips:
Voice Authentication Caution: With technology now capable of mimicking voices convincingly, it's crucial to exercise caution when receiving calls requesting sensitive information.
Secure Online Shopping: Avoid using public Wi-Fi for online shopping, and always verify that the websites you visit have a secure connection.
Maintain Backups and Updates: Regularly backup your data and ensure that software and security updates are consistently implemented, even during the holiday season. This is also important because of the number of power outages we experience in the Fraser Valley over the winter. Read about how to prepare HERE, and why it is important to prepare HERE.
Consistent Security Policies: Apply the same level of caution and security policies when working remotely or on mobile devices as you do in the office. Here’s a helpful blog post on the importance of keeping kids away from your work phone, which is applicable to all the time spent with family over the holidays!
Employee Training: Equip your team with the knowledge to identify phishing attempts and scams, fostering a cybersecurity-aware workplace culture. We wrote a helpful blog post on how to spot phishing emails HERE.
If you have not yet addressed business IT vulnerabilities, check out this blog post HERE to get started on identifying and implementing those before the holiday season.
As your local tech support in Abbotsford, WildFrog Systems emphasizes the importance of integrating these security measures into your business practices. By adopting a proactive approach, you can ensure that your company remains resilient against cyber threats throughout the holidays. Having a local IT Service provider such as ourselves is critical in responding to emergencies as quickly as possible, minimizing damages to your business. If your IT provider is far away and has slow response times, now may be the time to switch to safeguard your business over the holidays.
Remember, safeguarding your business is not just a seasonal endeavour but an ongoing commitment to protecting your business. For comprehensive tech support and cybersecurity solutions in Abbotsford, Chilliwack, and Langley, trust WildFrog Systems to keep your business secure all year round.
Stay safe, stay secure, and have a happy holiday season!
WildFrog Systems - Your Trusted Partner in Tech Security
Thriving with new and growing businesses, Abbotsford is at high risk for cyber attacks. As a cyber security company nestled in the heart of Abbotsford, BC, we've helped companies recover from these attacks, and safeguarded them from future attacks. Over the year’s we’ve identified and worked to understand the vulnerabilities any given business may have, so we can work to protect and care for our neighbour businesses.
1. Incomplete Backup Documentation
In Abbotsford's competitive business scene, overlooking documentation for backups is a common pitfall. Imagine a scenario where critical data is lost, and your last line of defence, the backup, fails to restore your business. Our Business IT Services ensure that your backup procedures are well-documented, regularly updated, and seamlessly integrated into your operations.
2. Excessive Administrator Accounts
More isn't always merrier, especially when it comes to administrator accounts. An excess of such accounts exposes your organization to unnecessary risks. Restrict access, employ the principle of least privilege, and regularly audit and revoke unnecessary administrator permissions. WildFrog's Business IT Services streamline access control, employing the principle of least privilege to minimize the risk associated with excessive administrator accounts.
3. Neglecting Server Maintenance
Servers are the backbone of your digital infrastructure, and neglecting their maintenance leaves the door wide open for cyber threats. Regularly update and patch servers to shield them against known vulnerabilities, reducing the likelihood of exploitation. Our IT experts specialize in server maintenance, ensuring your systems are regularly updated and patched to mitigate vulnerabilities.
4. Absence of Anti-Ransomware Software
The threat of ransomware looms large in Abbotsford. A robust anti-ransomware solution acts as a barrier, ensuring your business remains resilient in the face of evolving threats. Our Business IT Services include robust anti-ransomware solutions, providing a shield against extortion attempts.
5. Ignoring Offsite Backups
Storing all your backups in one basket makes you susceptible to catastrophic data loss in case of physical disasters or targeted attacks. Secure your digital assets by implementing offsite backups, safeguarding your organization's continuity. Our IT services extend beyond conventional boundaries, implementing secure offsite backups to protect your critical data from unforeseen events.
6. No Anti-Phishing Protection
Phishing remains a predominant method for cybercriminals to infiltrate organizations. Arm your employees with the right tools by implementing anti-phishing protection for email, fostering a secure digital communication environment. Our Business IT Services include cutting-edge anti-phishing protection for emails, creating a secure communication environment for your business.
7. Neglecting Backup Monitoring and Testing
Having backups is only half the battle won. Regularly monitor and test your backups to ensure they are functional and can be restored promptly when needed the most. Our IT services ensure proactive monitoring and regular testing of backups, providing you with the confidence that your data can be restored when needed.
8. Unaudited Remote Access Tools
Leaving remote access tools unaudited is an open invitation to cyber threats. WildFrog Systems conducts regular reviews and audits of these tools as part of our comprehensive Business IT Services, securing your digital entry points.
Don't wait for a cyber crisis to strike. Safeguard your business today by reaching out to WildFrog Systems for a free consultation. Our tailored solutions will empower your organization to thrive securely . Contact us now, and let's build a robust cybersecurity strategy together.
Astonishingly, 40% of the 514 reported attacks were directed at industries within the industrial sector, such as those in construction and engineering. Next up were consumer cyclicals, including businesses in the media, hotel, and retail sectors. The current trajectory suggests that 2023 is poised to shatter previous records, as September alone witnessed a staggering 153% surge compared to the same period in the previous year. (Source: NCC Group)
Industrial and manufacturing companies are being targeted for cyber attacks due to several key factors. Firstly, these sectors store valuable intellectual property like designs and drawings, sensitive customer specifications, and databases that can be rapidly encrypted, downloaded, and held hostage for ransom. Moreover, the complex supply chains within the industrial domain provide numerous entry points for cybercriminals to exploit vulnerabilities. As technology and automation continue to advance in local cities like Abbotsford, the attack surface grows, making it essential for businesses in the area to prioritize cybersecurity measures. Local industries need to recognize these evolving threats and work with experienced IT partners to safeguard their operations.
The current cyber threat universe is more hostile than ever, warranting cause for concern. However, with the right IT partner by your side, you can fortify your defenses and protect your business from potential threats. At WildFrog Systems, we are committed to safeguarding local businesses and helping them thrive in an increasingly digital world. Don't hesitate to reach out to us for a personalized cybersecurity assessment and tailored solutions. Together, we can secure our local industries and ensure a brighter, safer future.
