Many Abbotsford businesses use VoIP telephone solutions, ourselves included.
The traditional business telephone solution is showing its age. With the Internet and online technologies powering more and more business functions, organizations are finding it difficult to justify keeping the good ‘ole traditional phone line for their communications solutions. When you add to that the consideration of the initial cost of implementation and how difficult it is to scale a traditional PBX phone system to accommodate for growth, more and more businesses are looking for a more dynamic, and more flexible, solution that’s in line with their needs.
This is where cloud VoIP solutions are coming to the rescue. VoIP stands for Voice Over Internet Protocol, and is a type of phone that uses the internet to make a call! It can either connect to someone else who is also on an internet-capable system or switches to the conventional phone line at one end if needed.
The More Flexible Option
VoIP systems are, cheaper to implement and to manage, often allowing rapid changes to your phone system configuration on-the-fly. With all your staff on the same system, they can work from anywhere and still take advantage of the VoIP phone System.
Features of VoIP systems
Telephone service providers may often bundle services together in an attempt to offer consumers the opportunity to get more for their money, but these “cost savings” may not actually be worth it if you do not fully use all the services the package provides. With cloud VoIP, you get exactly what you pay for - no more, no less. This helps you build a solution to best align with the specific needs of your business. Plus VoIP systems still have an abundance of fancy features for you to choose from, if you need them!
Adjustable for Growth
The traditional PBX phone system is often difficult to work with, especially if your organization is constantly growing. For each new user, new phone lines and extensions have to be added to your telephony infrastructure. With a cloud VoIP solution, the phone infrastructure is much more dynamic and new users can be added easily. You don’t have to lay new phone lines or remodel your office every time you add users!
To add to that, it is very portable - meaning you can still answer your phones from wherever you have a good Internet connection. (And many VoIP providers also allow you access through mobile apps!)
The Fine Print
There is no such thing as a one-size-fits-all solution and not everything in life is perfect. There is almost always the odd con with most systems, and VoIP is no different. VoIP systems are completely reliant on your internet bandwidth (even though they are smart enough to work out when you are not speaking and not use bandwidth in those moments) - so a good internet connection is vital. Our team have become experts in properly assessing your connectivity and working with your ISP to get the best connection.
Along with an Internet connection, the system is also completely reliant on a power source, so power outages can cause a problem. We implement batter backups to reduce this issue.
Also, if you dial 911, emergency services may not automatically be able to locate where your call is coming from, so they can divert you to the nearest dispatcher, like they can with traditional phone calls. You can, however, register an address with your number to aid this.
Also, It Can Fully-hosted and Maintained by WildFrog
Managing and maintaining a telephone system can be complex, especially if you already have other priorities, like managing your day-to-day business operations. Implementing a new system can also be daunting… however, that is why we are here! WildFrog Systems can advise you on the best system for you and provide the care needed to ensure that you get the most out of your telephone system.