TECH EDUCATION

WildFrog Systems: How To Improve Your Office Space For Your Health

At WildFrog Systems, your trusted IT service provider in Abbotsford and the Fraser Valley, we understand the demands of the modern workplace, especially in the tech industry. With a significant portion of our lives spent at work, ensuring that our office space is ergonomically optimized for our health is crucial. In this blog post, we'll dive into the world of ergonomics and provide insights on how you can create a more comfortable and healthier workspace with the help of our IT services.

The Importance of Ergonomics

Your workspace significantly impacts your well-being, productivity, and overall work experience. If you often find yourself experiencing aches and pains at the end of a workday, it may be time to assess the ergonomics of your office setup. While we don't claim to be nutritionists or personal trainers, we're tech experts who can guide you in optimizing your workspace for better health.

Monitor Height Matters

One of the key factors in creating a comfortable workspace is your monitor's height. A poorly positioned monitor can lead to issues such as eye strain, neck discomfort, and even spine problems. The ideal monitor setup should have your eyes level with the portion of the screen that's about 2-3 inches below the top of the monitor casing.

Here are a few ways to achieve the ideal monitor height:

  • Invest in a monitor stand or an adjustable desk that allows you to raise or lower your screen.

  • If you're using a laptop, consider using a laptop stand that tilts your laptop screen to a more comfortable angle.

  • Explore options like mounting your monitor on a wall bracket or placing it on a shelf just above your desk.

Stand Up and Move

Sitting for prolonged periods can take a toll on your health. That's where standing desks come into play. Many standing desks are available on the market, some of which are even motorized to transition between sitting and standing positions. However, if your budget is limited, you can improvise by using objects like box-steps, a high stool, or even stacked books to create a makeshift standing desk. The key is to ensure the setup is sturdy and that your monitor remains at the appropriate height.

Save Your Neck with Ergonomics

Tension neck syndrome (TNS) is a common workplace issue, especially for those who spend hours on the phone or typing. It occurs when you maintain an awkward neck and shoulder position for extended periods. To alleviate this, consider these steps:

  • Use your speakerphone or invest in a high-quality headset to minimize neck strain during phone calls.

  • Take short breaks to stretch and relax your neck and shoulders in between tasks. These brief moments can make a big difference in your comfort and well-being.

Regular Break Reminders

While we may not be nutritionists or personal trainers, we are tech experts, and technology can help improve your workspace ergonomics. There are apps and programs designed to remind you to take regular breaks. For example:

  • Big Stretch Reminder: This app for Windows can help you remember to take short breaks.

  • Move for iOS: If you prefer using your mobile device, the Move app can assist with periodic reminders.

  • RegularBreaks.com: If you're unable to install software on your work computer, this free website can be a handy solution to receive break reminders.

Gadgets and Gizmos

The world of ergonomics in the office is vast and varied. From ergonomic keyboards and mice to memory foam wrist pads, comfort mats, and light-blocking glasses, there are plenty of gadgets designed to enhance your office comfort. WildFrog Systems may specialize in tech solutions, but we recognize that the world of ergonomic gadgets is a post for another day.

In conclusion, optimizing your office space for health is essential for your well-being and productivity. We hope these tips help you make your workspace more comfortable and efficient.

A Beginner's Guide to Cloud Computing and IT Services in Abbotsford, BC

Introduction to Cloud Computing

In today's fast-paced tech world, the cloud has become an integral part of how businesses operate. Cloud computing has been steadily growing, with the global market projected to reach $623.3 billion by 2023. However, it's surprising that 61% of small and medium-sized businesses still harbor concerns about the safety of their data in the cloud.

When we talk about the cloud, we're referring to the method by which companies and service providers use the internet to deliver their software and services. Your data is securely transported via the internet to a server or data center owned by the service provider, ensuring you can access your data whenever and wherever you need it, provided you have the necessary permissions.

Addressing Security Concerns

While no system is 100% invulnerable to cyber threats, large cloud service providers have the resources, expertise, and strong incentives to ensure the security of their storage systems. This often surpasses what smaller businesses can achieve within their budget constraints.

The Pros to Cloud Computing

So, why are businesses making the transition to cloud computing? Here are some compelling reasons:

Cost Efficiency

Cloud computing eliminates the need for purchasing hardware, software, setup costs, maintenance, and ongoing on-site expenses like electricity.

Enhanced Performance

Major cloud services operate on a global network of secure data centers, continuously upgrading their hardware for optimal performance.

Speed and Convenience

Cloud services are typically self-service and on-demand, allowing you to scale your resources with just a few clicks.

Improved Productivity

With cloud computing, the burden of maintaining on-site data centers, including setup and regular patching, is shifted to service providers. This enables your IT team to focus on more critical business tasks.

Strong Security Measures

Cloud providers offer robust security policies, technologies, and controls that enhance your overall security, benefiting from their expertise and financial capabilities.

Enhanced Reliability

Cloud computing simplifies data backup and disaster recovery, making it faster, easier, and more cost-effective. Many providers also maintain redundant data at multiple sites on their network for added reliability.

Different Cloud Options

It's essential to understand that not all clouds are the same. Like various software or services, different cloud options cater to different businesses. If you're considering cloud migration, it's crucial to explore the different types and choose the one that best suits your needs.

Cloud deployment types

  1. Private Cloud: A private cloud is entirely dedicated to one business or organization, which can be physically located at the company or hosted by a third party.

  2. Public Cloud: Public clouds are owned and operated by third-party providers and serve multiple companies, providing infrastructure, software, and hardware.

  3. Hybrid Cloud: Hybrid clouds combine elements of both public and private clouds, allowing greater flexibility and adaptability.

Cloud Service Types

The majority of cloud computing services fall into four main types:

  1. Infrastructure as a Service (IaaS): Businesses rent IT infrastructure, including servers, storage, and networks, and use their own applications and software. It can quickly scale up and down, allowing you to pay only for what you use.

  2. Platform as a Service (PaaS): This on-demand environment helps developers create and manage software applications without the hassle of managing infrastructure.

  3. Software as a Service (SaaS): SaaS delivers software programs over the Internet on a subscription basis. Service providers host, manage, and update the software, while users access it via the Internet.

  4. Function as a Service (FaaS): Also known as Serverless Computing, FaaS enables developers to build applications without managing servers and infrastructure. The provider handles setup, capacity, and server management.

Embracing the Cloud

From small startups to global enterprises, cloud computing has transformed the way businesses operate. In fact, you might already be using cloud services without realizing it. Whether it's to reduce costs, increase efficiency, or enhance scalability, more businesses are making the shift to the cloud.

If you're interested in exploring how cloud computing can benefit your business in Abbotsford, BC, WildFrog Systems is here to assist you. Contact us for expert guidance on your cloud migration journey.

What is a UPS and Does Your Business Need One?

We have talked before about disaster planning and the importance of having a good Disaster Action Plan. But, with snow in the forecast (and clean-up still going on from last week’s windstorm!), we thought we should focus a little more on power interruptions. After all, the one thing all technology needs is power!

Now, power issues can come in many forms… courtesy of Mother Nature, such as surges from lightning, power-outs from downed lines… or human caused, such as interference from a local construction project. The list goes on!

One very useful piece of equipment companies can invest in, to protect their technology in these situations, is a UPS.

So, what is a UPS?

UPS stands for uninterruptible power supply or uninterruptible power source. It is a piece of electrical equipment that provides a cleaner power signal to your valuable electronics (ie. Without those brown outs or spikes) and emergency power when your main power source fails. Oh, and it does it at a near instant rate!

The battery time for most UPS systems depend on the size of the UPS and the amount of equipment you are running. It can range from 45 minutes to 5 minutes. However, it is just meant to serve as a buffer until you can switch to another longer-term power source, like a generator. Alternatively, it can buy you enough valuable time to save an important document or allow you to safely shut electronic equipment down.

A UPS also has surge protection built in. So, it can also protect against unexpected spikes or dips in voltage.

Three Types of UPS

UPS systems fit into 3 general categories…

  • A standby or off-line system – This is the most basic, and resorts to battery backup power when needed. Typically used for entry-level computers, security systems, POS and basic electronics.

  • An on-line UPS or double-conversion – Used for high-end servers, data or storage centres and vital equipment etc.

  • A line-interactive UPS – This UPS has an autotransformer and corrects minor power fluctuations without switching to a battery. Used for network equipment and entry-to-mid-range servers.

Things to Consider When Picking a UPS

There are many options out there for UPS solutions. They come in different forms and sizes, with the 2 most common being tower and rackmount. UPS systems vary in battery types and wave outputs. They can have sine or simulated sine wave output – both having pros and cons.

So, like any equipment, you need to know what you are looking for. Then, you can pick the right model for your business. It is very important to pick something that is rated correctly for the machines it will be supporting. Also, we advise that you avoid cheaper models. They often do not have a fast enough switchover reaction, which makes them useless really!

Fraser Valley businesses can always contact us to advise them on the best solutions for their business.

How to Safely Dispose of Old Devices

As time goes by, you will accumulate old tech. We all do it! You get a new laptop, and you think you should keep the old one… just in case. Maybe you can use the parts for something else. Or maybe you just do not know what to do with it! However, keeping it is just taking up valuable storage space. It also becomes 1 more potential data breach source if it gets lost or stolen! Yes… you may not be able to get it to work anymore, but there are plenty of people who are still willing to try to (and possibly can) extract something from the memory.

So, what do you do with your old business tech?

There is a right way and a wrong way to dispose of your old tech. Let us point you in the right way…

Back-Up

First step is… yes… it is our favourite 2 words… back-up! Make sure you have taken all the info and files you need off that device. Then, unpair it from any Bluetooth devices (headphones, mouse etc). Also, double-check every port is empty (CDs, DVDs, Flash cards etc), disconnect from cloud storage accounts and deactivate any software subscriptions you have on the machine.

Factory reset

If you are sure you have absolutely everything you need off the device, perform a factory reset. This is really important! No matter what you decide to do with the device (recycle, sell, donate), it is vital to remove all of your data first. Just deleting files will not cut it! A factory reset will wipe the hard drive and reinstall the OS, deleting all of your info.

If you are a Windows 10 user, go to the Start Menu. Click on Settings – Update & Security – Recovery. Then, under Reset this PC, click the Get Started button and follow the instructions. (Picking the erase data thoroughly option)

For Mac users, restart your computer and during the start-up, press Shift + Option + Command + R until you see the Apple logo. When the Utilities window appears, open the Disk Utility and erase the hard disk (selecting the disk and not the volume name underneath). Then select MacOS Extended (Journaled) format. When done, quit Disk Utility. Finally, go back to the Utilities window and choose Reinstall MacOS or OSX.

Disposal

What you do next depends on the state of the machine and what you want to do with it. You have 3 options:

  1. Sell it - if still in good enough condition.

  2. Donate it - again, if in good enough condition. There are several charities, schools and associations that would be very grateful for the donation.

  3. Recycle it – the eco-friendly option is for anything that is tired to sell or donate, or just does not work anymore! Thankfully, we have a number of recycling programs across Canada. They keep 100,000 metric tonnes of old electronics out of landfills each year! (That is roughly the equivalent of 20,000 elephants!) There are several options available in the Fraser Valley and you can find the best one for you at the Recycle My Electronics website.

What not to do!

Please, do not just throw it away… no matter what state your tech is in!

Electronics are filled with toxic metals and carcinogenic chemicals. When sitting in a landfill or incinerated, they pose a long-term threat to the environment…adding toxins like mercury, arsenic and lead to our earth, air and waterways.

Do you have some old business tech and are worried about disposing of it properly? Our clients can always contact us for help upgrading your machines and disposing of old ones properly. Just give us a call at 604 210 9811.

20 More Keyboard Shortcuts For PCs | Fraser Valley Tech Support

We have already shared a few of our favourite keyboard shortcuts in a previous post, however, there are many more! So, here are another 20 to help your workday. Some you may know already, but some may be new for you. We hope they help!

The most common ones…

These shortcuts are probably the most commonly used ones, and work across most programs.

So, let's start with some of the control combos...

Ctrl + A - Highlights everything in the current folder, document, or page.

Ctrl + B – Bolds highlighted text or the text you are about to type

Ctrl + F - Opens up a search window in most programs, like Word or Excel. In Microsoft Outlook, it forwards the email you currently have open.

Ctrl + I – Changes the highlighted text, or the text you are about to type, into italics

Ctrl + K - Creates a hyperlink in your document.

Ctrl + N - Opens a new window.

Ctrl + P - Prints the current document or page.

Ctrl + S – Saves your document, file, or webpage.

Ctrl + U – Underlines the highlighted text or the text you are about to type

Ctrl + W - Closes the current window.

Ctrl + Y – Repeats the last action you performed.

Ctrl + Z – Use this to undo the last action performed.

Function Keys

F2 Key – Allows you to rename a selected file or document in file manager

F3 key – Opens the search function

Alt + F4 – Closes the active item or quit the active program.

F5 Key - Refreshes the current page in a web browser.

F7 Key - Launches the Spell Checker.

Shift + F7 Key - Launches the Thesaurus.

And finally…

Shift + Delete – Deletes an item permanently, bypassing the Recycle Bin (Of course, use this one with extreme caution!)

Ctrl + Esc – Brings up the Start Menu

Hope those help! Remember, if you need more help to see how tech can improve your company's workflow, you are always welcome to contact us.

 

6 PC Keyboard Shortcuts You Don't Know Yet | Abbotsford Tech Services

6 PC Keyboard Shortcuts You Don't Know Yet | Abbotsford Tech Services

Ahh… keyboard shortcuts are beautiful things! I think most of us probably already know about the magic copy and paste shortcuts, but there is a whole world of shortcuts out there that you may still not know yet! Being the friendly, local neighbourhood tech-help gurus that we are, we thought we would give you a few more, to help speed up your workflow…

windows m.png

Back to the Desktop

Got a bunch of windows/apps open and want to get back to the desktop underneath them all? Just press the windows key and M!

ctrl alt tab.png

See All Open Apps

Just pressing Ctrl + Alt + Tab (or Ctrl + Tab on a Mac) and you will get a screen shot of all the app windows you currently have running.

windows tab.png

See Everything Open!

The windows key + Tab will give you an overview of all the open apps AND virtual desktops you have running.

ctrl shift esc.png

Task Manager

Stuck with a crashed program and need to shut it down in the Task Manager? Just hit Ctrl + Shift + Escape (Command + Option + Escape on Mac)

windows + or -.png

Zoom In!

Need a close-up of something on your screen? You can magnify the area that the cursor is in with Windows and + keys, and then zoom back out with the Windows and – keys. (Alt Command & + or – on Mac)

windows L.png

Take a Break

Need to step away from your desk, but don’t want anyone touching or seeing what you are working on? You can lock your desktop with Windows + L.

Of course, there are many more… but that should help to start you off!

 

Is AI as scary as it sounds? | Vintage Wildfrog Post

We wrote this post before the big AI boom of 2022!

Now we want to know, how is your Abbotsford business using AI? Comment below if you have any questions about AI that you’d like answered by our IT service technicians.

Enjoy!

AI (or artificial intelligence) is such a big buzz word/phrase, right now, as more and more new products are claiming to use the technology, with plenty more predicted to come. AI is everywhere… from transportation to healthcare. This year’s CES even featured a few products claiming to be AI-infused, although how many of these products are actually AI? Should we be worried about the rise of the machines? Well, it really depends on what your definition of AI is.

To many of us, you say AI and you immediately conjure up scary images from movies like Terminator or iRobot, with a real fear that one day machines will eclipse mankind and relegate us to some form of servitude or post-apocalyptic society. In reality, the version of AI that we are now seeing is actually a subcategory called machine learning. It is really a form of coding that is allowing a machine to finish its programming by learning from various patterns and behaviours that it observes. It really doesn’t have an awareness of self or independent thought beyond the given task. (Big sigh of relief there!)

So, looking at real world examples, take the self-driving car. It uses the data, rules and parameters that it was given (highway code laws, maps, your chosen route, collision avoidance rules) to navigate roads it hasn’t travelled on before and get you to a destination. It may use AI to make an instant decision to avoid a collision or choose a better route in a heavy traffic situation, but it doesn’t actually think spontaneously for itself and only seeks an outcome to arrive at a predetermined destination in one piece. No sudden distracted diversions because of its personal opinion that it thought the little red hatchback was cute and wanted to see where it was going! (On the very rare occasions when these cars have been involved in an accident, reports have shown that 94% of those cases were, in fact, as a result of human error, not the technology).

It really does have some great benefits, as a computer’s black or white “thinking process” can see patterns that the human brain can miss, leading to better results. The learning process also means far less initial programming, as you are not giving it every single scenario or piece of data to work out its results – it is figuring that out on its own. Used right, machine learning can make more accurate predictions, so companies can make business decisions based on that data-driven outcome.

Machine learning technology can save lives –medical tech that requires action when it knows body chemistry isn’t correct (eg an insulin pump that uses data to know when to deliver a dose). It can save time and money – predicting a product’s performance success & making design adjustments in the early development stage, rather than having to spend more time finding those flaws at the prototype stage. The benefit list goes on.

Of course, research and development into AI is still very much ongoing, and its definition (& role in our society) will definitely change over the next 10, 20 or 50 years. It may replace the jobs of some, but it will create jobs in other areas. For now, though, it is very much at the forefront of current technology development trends and is something to embrace rather than fear.

Fraser Valley Businesses in Abbotsford, Chilliwack, Langley and Mission are always welcome to give us a call for a free quote and discussion about how we can help them improve their company’s tech at 604-210-9811.